These terms apply to all coaching provided by ConsultDCT, online or in person.

1. Service

• We provide online coaching to support ATPL / CPL / PPL and Marine Students.

• Coaching supports your study and exam preparation. It does not replace an approved training organisation or any regulatory requirements.

• We do not guarantee a pass in any exam. You remain responsible for your own study and performance.

2. Sessions and scheduling

• Standard sessions last 45 to 60 minutes and take place online using a mutually agreed platform or in an agreed location.

• We will confirm the date and time of each session in writing.

• If we need to reschedule, we will give as much notice as reasonably possible and offer an alternative slot.

3. Fees and payment

• We will confirm the session rate in writing before you book. Where applicable, any discounts, will also be confirmed.

• An invoice will be generated upon booking your session and payment is due on receipt. Sessions not paid by the booking time may be cancelled.

• Payment can be made direct through the invoice link, or by bank transfer with agreement.

4. Cancellations and no shows

• You can cancel or reschedule a session without charge if you give at least 24 hours notice.

• If you cancel with less than 24 hours notice, or do not attend, the full session fee is charged.

• In genuine emergencies we may, at my discretion, waive or reduce the fee.

5. Your responsibilities

• You agree to attend sessions prepared, with required materials available. For example charts, calculator, whizz wheel, notes and any pre-set questions.

• You agree to complete any agreed practice questions or homework between sessions.

• You must hold and maintain any licences, medicals or regulatory approvals required for your flying or training. We do not advise on licensing or medical matters unless specifically instructed and under separate arrangement.

6. Under 18s

• If you are under 18, a parent or guardian must give consent for coaching and remain responsible for any fees.

• We may require a parent or guardian to be present at the start or end of sessions.

7. Data and confidentiality

• We will keep brief notes on your progress so we can plan future sessions.

• We will not share your personal information or session content with others unless required by law or with your explicit consent.

• You agree not to share any proprietary teaching material we provide outside your own personal study.

8. Recording

• We do not record sessions unless we both agree in advance.

• If we agree to record a session, the recording is for your personal study only and must not be shared publicly.

9. Liability

• Coaching is advisory in nature. While we take care to provide accurate information, we accept no liability for any loss, claim or incident that arises from how you choose to apply the material, in the air, at sea, or on the ground.

• Nothing in these terms limits any rights you have under UK law.

10. Governing law

• These terms are governed by the law of England and Wales. Any disputes will be subject to the jurisdiction of the courts of England and Wales.

By booking and attending a coaching session you confirm that you have read and accept these terms.